Privacy Policy, Usage of Cookies

We are pleased to welcome you to our homepage www.culture-ticket.com. The protection of your privacy is very important to us. We will treat your personal data in a responsible and trustworthy manner. Below you will find important information for storage, processing and utilization of your data.

Collection, processing and utilisation of personal data

You can visit our website without giving any personal details. We merely store access data which is not personally identifiable - even if the visit is via Newsletter links - such as:
 - the name of your Internet Service Provider
 - the web page you came from to visit our website
 - the name of the file you requested

This data is evaluated merely for the improvement of our service and provides no information about your private details.

We only collect, save and process your personal data as far as it is necessary for the execution of your purchase order and the possible later processing of the warranty as well as – within the framework of the relevant statutory provisions (esp. Art 107 Telecommunications Act) for  our own advertising purposes. Personal information is collected, stored and processed only if and as far as you provide them as part of your order for goods, opening an account or registering for the newsletter.

Your personal data will only be passed on to third parties if they are involved in carrying out your order (carrier, logistics service, banks) or if you have agreed to such a transfer. If you order tickets for an event via our website we will transfer your personal data to the organiser of said event.

The transfer of your personal data particularly takes place in the context of the performance of contract within the framework of the relevant statutory provisions (esp. Art 11 Data Protection Act) while sending the data in the context of the fulfilment of your order to involved service providers as logisticians, banks.

Right of access to personal data

Due to the Data Protection Act (Datenschutzgesetz 2000) you have the right to obtain information, free of charge, about your stored data at any time as well as the right to correct, lock or delete these data under certain circumstances. If you want to execute this right or in case of any questions in this context please contact us at datenschutz@culture-ticket.com

E-Mail marketing

If you have registered separately for the newsletter or gave your consent in any other way, your E-Mail address may be used for our own advertising purposes (such as mailing our newsletter or any other commercial information), until you withdraw your consent (you unsubscribe from the newsletter). You can unsubscribe at any time, without incurring costs other than the transmission costs for the base rates of your access provider.

Usage of Cookies

To simplify the use of our website, we use "cookies". Cookies are small items of information which are stored temporarily on the hard disc of your computer by your browser and are needed to use our website. The information contained in the cookies is used for controlling the session, especially for improving navigation and making a website more user-friendly. The cookies we use do not save any person-specific information. Most web browsers accept cookies automatically. You can avoid this by changing the settings on your browser, but in this case the full functionality of our offer is not ensured. You can remove the cookies stored on your PC at any time by deleting the temporary Internet files ("Extras" - "Internet Options" on the browser toolbar).

Session cookies

Session cookies are deleted when you close your browser.

Long-term cookies

We use long term cookies that remain on your hard drive. The expiration time is set for your convenience on a date in the future. When you return to our website, these cookies enable us to automatically recognise that you have visited us before and identify your preferred entries and settings.

Web Analysis

To improve continuously our website in your interests we use so called tracking-technologies. This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). (The following information has been provided for us by Google Inc.)

Webtracking Tool - Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. 
On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB.

Data Security, safe data transmission

During the order process your personal data will be encrypted and transmitted using the encoding system SSL (Secure Socket Layer). Furthermore we are a member of Trusted Shops, a certification authority concerning the safety of online-shops. We fulfil the highest requirements on quality, safety, delivery and service. We safeguard our website and other systems against loss, destruction, access, changes or the distribution of your data by unauthorised persons by taking technical and organisational measures. You ought to handle your login data with care and close the browser after finishing your communication with us, especially when using your computer with others.

Contact for data security

For questions concerning the collection, processing or use of your personal information or for questions concerning the access of information, amendments, suspension or deletion of data, as well as repealing previously given authorization, please contact us at: datenschutz@culture-ticket.com

Use of Facebook Social Plug-Ins

Our website uses social Plug-Ins (“Plug-Ins”) provided by the social network facebook.com, operated by Facebook, Inc. (1601 S. California Avenue, Palo Alto, CA 94304, USA (“Facebook”)). The Plug-Ins are identifiable by a Facebook logo (white letter f on blue background or a thumb up icon) or the notice “Facebook Social Plug-In.” For a full list of all social Plug-Ins please see http://developers.facebook.com/Plug-Ins.

When you visit a page of our website that contains a social Plug-In, your browser establishes a direct connection to Facebook servers. Facebook directly transfers the Plug-In content to your browser which embeds the latter into the website, enabling Facebook to receive information about you having accessed the respective page of our website. If you are logged into Facebook, your visit can be assigned to your Facebook account. If you interact with the Plug-Ins, for example by clicking “Like,” or entering a comment, the corresponding information is transmitted from your browser directly to Facebook and stored by it. Even if you are not logged into Facebook, there is the possibility that the Plug-Ins transmits your IP-address to Facebook.

For the information on the purpose and scope of data collection and procession by Facebook, as well as your rights in this respect and settings options for protecting your privacy please visit Facebook's privacy policy: http://www.facebook.com/policy.php.

If you are a Facebook member and do not want Facebook to connect the data concerning your visit to our website with your member data already stored by Facebook, please log off Facebook before entering our website. Further you can block Facebook social Plug-Ins by using add-ons for your browser, like the "Facebook Blocker." (http://webgraph.com/resources/facebookblocker/).

Use of Google+ Plug-Ins

The Google Privacy Policy describes how Google treats personal information when you use Google’s products and services, including information provided when you use the Google +1 button. In addition, the following describes Google's additional privacy practices specific to your use of the +1 button.

The Google +1 button is a way for you to share information publicly with the world. The Google +1 button helps you and others receive personalized content from Google and its partners. The fact that you +1’d something will be recorded by Google, along with information about the page you were viewing when you clicked on the +1 button. Your +1’s may appear to others as an annotation with your profile name and photo in Google services (such as in search results or on your Google Profile) or elsewhere on websites and ads on the Internet. Google will record information about your +1 activity in order to provide you and other users with a better experience on Google services.

In order to use the Google +1 button, you need to have a public Google Profile visible to the world, which at a minimum includes the name you chose for the profile. That name will be used across Google services and in some cases it may replace another name you’ve used when sharing content under your Google Account. Google may display your Google Profile identity to people who have your email address or other identifying information.
In addition to the above-described uses, the information you provide to us is used subject to Google's main Privacy Policy.

You may view the list of items you have +1’d on the +1 tab on your Profile. You can remove individual items from that list. You may opt out of seeing +1 recommendations on third-party websites (including on ads on third-party sites) from people you know. Google will store data (such as your recent +1’s) locally in your browser. You may be able to access and clear this information in your browser settings.
Google adheres to the U.S. Safe Harbor privacy principles. For more information about the Safe Harbor framework or our registration, see the Department of Commerce’s website.

Use of Twitter Plug-Ins

Functions of the Twitter service are integrated in our website. These functions are being offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. The use of Twitter and the of "Re-Tweet” function links the websites you visit to your Twitter account and makes this information available to other users. Data is transferred to Twitter in the process.

We would like to make you aware that that we, as a provider of the pages, have no knowledge of the content of the transferred data or of its use by Twitter. For more information, please see Twitter’s privacy statement at http://twitter.com/privacy. You can change your data privacy preferences at Twitter in the account settings at http://twitter.com/account/settings.

Revocation of consent

You may have already given your explicit consent to the following text. We would like to point out that you can revoke your consent anytime with effect for the future.